In-Store Service & BOPS Expert

Bloomingdale's; Boston (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Performance bonus

Merchandise discounts

Inclusive environment

Empowerment to perform

Employee Assistance Program

Volunteer opportunities

Job summary

Bloomingdale's in Boston is seeking a B-Helpful Professional to be a go-to resource for customers and associates. You will help with Buy Online Pick-up in Store orders, easy returns, provide tourism information, and facilitate scheduling of in-store services.

This role emphasizes teamwork, tech proficiency, and adaptability with flexible retail hours including days, evenings, weekends and holidays. No experience required; High School Diploma encouraged.

Qualifications

• High school diploma or equivalent is encouraged.
• No experience required.
• Strong interpersonal and communication skills with diverse customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Able to work a flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Greet and engage all customers, providing a genuine and friendly interaction.
• Proficiently use technology and POS systems to assist customers.
• Support merchandising and operational requirements of the store.

Skills

Customer service

Interpersonal skills

Teamwork

Technology literacy

Education

High School Diploma

Tools

Cash register

POS devices

Job description

Bloomingdale's in Boston is seeking a B-Helpful Professional to be a go-to resource for customers and associates. You will help with Buy Online Pick-up in Store orders, easy returns, provide tourism information, and facilitate scheduling of in-store services.

This role emphasizes teamwork, tech proficiency, and adaptability with flexible retail hours including days, evenings, weekends and holidays. No experience required; High School Diploma encouraged.