In-Store Service & BOPS Specialist

Bloomingdale's; Santa Clara (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Performance bonus opportunities

Merchandise discounts

Inclusive, fun work environment

Employee Assistance Program

CRGs and volunteer opportunities

401k and other benefits

Job summary

Bloomingdale's in Santa Clara, CA is seeking a B-Helpful Professional to be a go‑to resource for customers and associates. You will manage an in‑store service hub, assist with Buy Online Pick‑up in Store orders, process returns, provide information, and book appointments for various services. We value speed, attention to detail and teamwork.

High school diploma encouraged; no prior experience required. A flexible schedule including days, evenings, weekends, and holidays is expected.

Qualifications

• Candidates with a high school diploma or equivalent are encouraged to apply.
• No experience required.
• Strong interpersonal skills with diverse groups of customers and peers.
• Resourceful and adaptable to changing priorities.
• Ability to work a flexible retail schedule including days, evenings, weekends, and holidays.

Responsibilities

• Create a welcoming in-store experience and engage customers with friendly interactions.
• Operate and embrace technology used in-store.
• Support merchandising and store operations as needed.
• Assist customers with Buy Online Pick-up in Store orders and returns.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Bloomingdale's in Santa Clara, CA is seeking a B-Helpful Professional to be a go‑to resource for customers and associates. You will manage an in‑store service hub, assist with Buy Online Pick‑up in Store orders, process returns, provide information, and book appointments for various services. We value speed, attention to detail and teamwork.

High school diploma encouraged; no prior experience required. A flexible schedule including days, evenings, weekends, and holidays is expected.