Guest Experience Specialist – In-Store Service

Bloomingdale's; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Merchandise discounts

Inclusive work environment

Empowerment to perform impactful work

Employee Assistance Program

CRGs and volunteering

Job summary

Bloomingdale's in New York is seeking a B-Helpful Professional to serve as a go-to resource for customers and colleagues throughout the store, delivering a quick, seamless and fun shopping experience for customers and assisting with Buy Online Pick-up in Store orders, easy returns, tourism information and booking appointments for in-store services.

The role emphasizes greeting customers, using technology, supporting merchandising and operations, and adapting to changing priorities with a

Qualifications

• Candidates with a High School Diploma or equivalent are encouraged to apply.
• No experience required.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

Responsibilities

• Greet and engage all customers, providing a genuine and friendly interaction.
• Be proficient with technology and assist customers with in-store services.
• Participate in merchandising and operational requirements of the role.

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Technology proficiency

Education

High School Diploma or equivalent

Job description

Bloomingdale's in New York is seeking a B-Helpful Professional to serve as a go-to resource for customers and colleagues throughout the store, delivering a quick, seamless and fun shopping experience for customers and assisting with Buy Online Pick-up in Store orders, easy returns, tourism information and booking appointments for in-store services.

The role emphasizes greeting customers, using technology, supporting merchandising and operations, and adapting to changing priorities with a