In-Store Security Specialist: Crisis Response & Guest Safety

Target; Cedar Park (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

Target is seeking a Security Specialist to protect guests, team members, and assets within a fast-paced store environment. You will respond to incidents using our surveillance and case-management tools, while fostering a safe shopping experience.

The role requires de-escalation, teamwork, and flexibility for varied shifts, including nights and holidays, with a strong customer-service orientation and a commitment to loss prevention.

Qualifications

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Responsibilities

• Greet guests and help them find what they need to ensure a smooth shopping experience
• Resolve issues to ensure a seamless guest experience and end every guest transaction with a sincere thank you
• Support team efforts and assist peers while maintaining a positive attitude
• Promote a physical security culture and maintain safe standards store-wide
• Respond to security incidents promptly and document them in the case management system
• Prevent theft and merchandise shortage by conducting receipt checks and spotting trends

Skills

Intelligence-led tactics

Crisis response

De-escalation

Physical security controls

Video surveillance

Education

18+ years of age

High school diploma or equivalent

Tools

Case management systems

Video surveillance system

Job description

Target is seeking a Security Specialist to protect guests, team members, and assets within a fast-paced store environment. You will respond to incidents using our surveillance and case-management tools, while fostering a safe shopping experience.

The role requires de-escalation, teamwork, and flexibility for varied shifts, including nights and holidays, with a strong customer-service orientation and a commitment to loss prevention.