In-Store Sales Leader & Experience Coach

Reformation; West Palm Beach (FL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K with company match

Paid vacation

Volunteer time-off

Job summary

Reformation is seeking a Sales Supervisor in West Palm Beach to lead the store team and drive sales excellence. You’ll guide staff, maintain an outstanding customer experience, and ensure brand standards while leveraging technology to enhance in-store interactions.

With a minimum of 3 years in retail, you’ll manage inventory accuracy, training, and performance, while upholding store policies and delivering top-line results in a dynamic, mission-driven environment.

Qualifications

• Minimum of 3 years Retail Experience required.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced and ever-changing environment.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach with self-motivation for work and career.
• Excellent communicator with a passion for people.
• Effective and expedient problem-solver with attention to detail.
• Positive attitude and willingness to handle tasks of any size.

Responsibilities

• Consistently meet and exceed sales goals.
• Actively lead by example to generate clientele and build retention.
• Lead the sales floor to deliver a customer-first experience.
• Contribute to a technology-led in-store experience for customers.
• Maintain high customer experience feedback scores on service evaluations.
• Uphold brand values and be knowledgeable in brand conversations.
• Oversee inventory controls, cycle counts, and inbound/outbound flow.
• Track BOH fulfillment metrics and use data to grow the team.

Skills

Retail experience

Sales/retail operations

Fast-paced environment

Interpersonal skills

Self-motivation

Communication

Problem solving

Positive attitude

Job description

Reformation is seeking a Sales Supervisor in West Palm Beach to lead the store team and drive sales excellence. You’ll guide staff, maintain an outstanding customer experience, and ensure brand standards while leveraging technology to enhance in-store interactions.

With a minimum of 3 years in retail, you’ll manage inventory accuracy, training, and performance, while upholding store policies and delivering top-line results in a dynamic, mission-driven environment.