In-Store Sales & Customer Experience Associate

Bath & Body Works; Pittsburgh (Allegheny County); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Job summary

Bath & Body Works in United States is hiring a Sales Support associate to help drive sales through customer-focused service and product knowledge. You will engage customers, demonstrate products, and guide them to the right purchases, contributing to a high-energy, welcoming store environment.

As part of our team, you will stock and replenish merchandise, assist with floorset changes, and process transactions at the cash wrap, all while maintaining brand standards and safety expectations.

Qualifications

• Experience in a fast-paced retail environment with a customer-first approach.
• Proven ability to deliver sales and customer experiences that drive results.
• Strong communication and adaptability; able to de-escalate situations.
• Availability for evenings, weekends and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting.
• Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer service

Sales experience

Communication skills

De-escalation

Flexible availability

Job description

Bath & Body Works in United States is hiring a Sales Support associate to help drive sales through customer-focused service and product knowledge. You will engage customers, demonstrate products, and guide them to the right purchases, contributing to a high-energy, welcoming store environment.

As part of our team, you will stock and replenish merchandise, assist with floorset changes, and process transactions at the cash wrap, all while maintaining brand standards and safety expectations.