Retail Sales Support — Feel‑Good Customer Advocate

Bath & Body Works; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Tuition reimbursement

Health benefits

DailyPay access to earned wages

Paid time off

Job summary

Bath & Body Works is seeking a Sales Support associate to help deliver sales plans through effective selling and customer service. You will connect with customers, understand their needs, recommend products, and assist with merchandising, floorset execution and cash wrap duties.

The role requires standing, lifting, and flexibility for varied shifts. Ideal candidates bring strong customer service, sales experience, and excellent communication.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.

Skills

Customer service

Sales experience

Communication skills

Flexibility

Conflict de-escalation

Job description

Bath & Body Works is seeking a Sales Support associate to help deliver sales plans through effective selling and customer service. You will connect with customers, understand their needs, recommend products, and assist with merchandising, floorset execution and cash wrap duties.

The role requires standing, lifting, and flexibility for varied shifts. Ideal candidates bring strong customer service, sales experience, and excellent communication.