Sales Associate

Shopuniversitystation; Westwood (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Bath & Body Works is seeking a Sales Associate to be the face of the store, helping customers find products and delivering consistent, high-energy service. You will engage customers, recommend items, and support the rewards program while maintaining an upbeat environment.

The role involves active in-store duties, cash handling, and adherence to safety standards. It offers opportunities to contribute to visual merchandising and brand presentation in a dynamic retail setting.

Responsibilities

• Deliver in-store experiences through selling behaviors and product knowledge.
• Build genuine connections by uncovering needs and offering personalized recommendations.
• Drive rewards program enrollment on floor and at checkout.
• Provide a friendly cash wrap experience and accurate ringing.
• Support replenishment and maintain brand standards.
• Assist with floorset, window changes, and visual marketing.
• Maintain safety: standing, lifting, climbing, and staying active.
• Lift up to 50 pounds as needed.
• Uphold company values, policies, and procedures.

Job description

As a Sales Associate, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.