In-Store Retail Operations Specialist

DICK'S Sporting Goods; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK’S Sporting Goods in Miami is seeking store teammates who are passionate about helping customers and delivering an exceptional shopping experience. You will greet athletes, understand their needs, and maintain an inviting, well-organized sales floor.

You’ll process shipments, uphold merchandising standards, assist with freight, and support the team with safety and service. A welcoming, inclusive environment and strong teamwork are essential.

Qualifications

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.
• Able to stand, bend, lift 15–35 lbs repetitively (up to 25 times per hour).
• Able to work extended periods standing or walking; heights up to 4 feet with ladder or lift.

Responsibilities

• Greet teammates and customers and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed per programs; keep backroom organized.
• Uphold company merchandising and presentation standards.
• Assist with unloading trucks, processing freight, transfers, RTVs, claims, freight processing, etc.
• Fulfill the company-defined customer experience by completing all processes per service levels.
• Adhere to safety, loss prevention and SOPs; maintain confidentiality of company information.
• Create an inclusive store environment where everyone feels welcome, safe, and respected.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Accountability

Customer Focus

Collaborative

Trust building

Decision Making

Action Oriented

Job description

DICK’S Sporting Goods in Miami is seeking store teammates who are passionate about helping customers and delivering an exceptional shopping experience. You will greet athletes, understand their needs, and maintain an inviting, well-organized sales floor.

You’ll process shipments, uphold merchandising standards, assist with freight, and support the team with safety and service. A welcoming, inclusive environment and strong teamwork are essential.