In-Store Relationship Banker — Grow Client Relationships

U.S. Bank; Edwardsville (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic term)

Short-term and long-term disability

Parental leave

401(k)

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking Client Relationship Consultants to engage customers at Belleville, Collinsville and Edwardsville, IL. You will build trusted relationships across in-person, by-appointment, and digital channels to assess needs and recommend deposit and loan solutions.

Role requires a high school diploma and typically 3–4 years of retail banking experience. NMLS registration applies; strong communication and knowledge of digital products are valued.

Qualifications

• High school diploma or equivalent required.
• 3–4 years retail banking experience or equivalent training preferred.
• Strong communication and relationship-building skills essential.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Educate clients on digital products and self-service options.
• Open new consumer and business accounts and process service requests.
• Identify customer needs and recommend banking solutions.
• Collaborate with branch teams to deliver excellent client experiences.

Skills

Proactive outreach

Engage clients

Digital product knowledge

Customer service

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking Client Relationship Consultants to engage customers at Belleville, Collinsville and Edwardsville, IL. You will build trusted relationships across in-person, by-appointment, and digital channels to assess needs and recommend deposit and loan solutions.

Role requires a high school diploma and typically 3–4 years of retail banking experience. NMLS registration applies; strong communication and knowledge of digital products are valued.