In-Store Print Production Lead: Drive Quality & Service

Staples; Saugus (MA); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Weekly pay

Employee discounts

Job summary

Staples in Saugus, MA is seeking a Print Production Lead to manage and maintain the in-store print workflow, serving as the go-to person for machine operations and production processes. You will also collaborate with customers while contributing to a fun, team-oriented retail culture.

Full-time hours with employee benefits, weekly pay, and opportunities for career development. You will train associates, ensure quality, and support customers with printing needs.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task and prioritize production steps.
• Attention to detail and quality control.
• Ability to engage with customers and understand their needs.
• Calm, cooperative behavior in a busy environment.
• Honesty and integrity with customer and business information.
• Basic computer skills to open, save and send files; familiarity with Word and desktop publishing.

Responsibilities

• Be the primary print producer for orders in-store, online and via email.
• Operate print equipment; produce proofs and samples for consultation; make quick edits.
• Drive customer satisfaction by understanding needs and delivering exceptional service.
• Train and coach associates in print production as needed.
• Create and manage production workflow; set standards and processes for the team.
• Maintain machine functionality and organization (planograms, supplies).
• Be flexible with responsibilities (e.g., cleaning, stocking shelves).

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer service

High paced environment

Conflict management

Integrity

Computer literacy

Desktop publishing

Tools

Adobe

Publisher

Job description

Staples in Saugus, MA is seeking a Print Production Lead to manage and maintain the in-store print workflow, serving as the go-to person for machine operations and production processes. You will also collaborate with customers while contributing to a fun, team-oriented retail culture.

Full-time hours with employee benefits, weekly pay, and opportunities for career development. You will train associates, ensure quality, and support customers with printing needs.