In-Store Personal Banker: Sales, Service & Banking

First National Bank Texas; Clovis (CA); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

First National Bank Texas is seeking a teller to provide exceptional customer service in a high-volume branch. You will handle cash receipts, deposits, and withdrawals while promoting bank products to customers.

Flexibility, teamwork, and accuracy are essential, with emphasis on assisting Spanish-speaking customers and contributing to branch sales goals. The role requires at least 18 years of age, a high school diploma or current enrollment, and a background check.

Qualifikationen

• At least 18 years of age.
• High school diploma or current enrollment.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Aufgaben

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Kenntnisse

Customer service

Cash handling

Sales / cross-sell

Bilingual Spanish

Ausbildung

High school diploma or equivalent

Tools

POS system

Computer literacy

Jobbeschreibung

First National Bank Texas is seeking a teller to provide exceptional customer service in a high-volume branch. You will handle cash receipts, deposits, and withdrawals while promoting bank products to customers.

Flexibility, teamwork, and accuracy are essential, with emphasis on assisting Spanish-speaking customers and contributing to branch sales goals. The role requires at least 18 years of age, a high school diploma or current enrollment, and a background check.