Personal Banker: Cash, Service & Sales Pro

First National Bank Texas; Killeen (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

First National Bank Texas is seeking a teller to deliver exceptional customer service in a fast-paced retail banking setting in Texas. The role involves handling cash receipts and payments, balancing transactions, and guiding customers toward bank products and services to support their financial wellbeing.

You will work under supervision, contribute to a positive team, and accommodate a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Provide exceptional customer service in a high-volume sales environment.
• Balance daily transactions and daily operations with accuracy.
• Cross-sell bank services and products to diverse customers.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for monthly new account production as assigned by management.
• Participate in an active sales environment including in-store aisle prospecting.
• Process deposits and pay out funds per bank procedures; balance each day.
• Receive cash and checks for deposit; verify amounts and endorsements.
• Examine cash to guard against counterfeit checks.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell services; serve a Spanish-speaking population.
• Perform other tasks requested by supervisors as they relate to the bank.
• Maintain regular and punctual attendance and adhere to approval limits.

Skills

Customer service

Cash handling

Sales

Team player

Education

High school diploma/Equivalent

Tools

Computer

Job description

First National Bank Texas is seeking a teller to deliver exceptional customer service in a fast-paced retail banking setting in Texas. The role involves handling cash receipts and payments, balancing transactions, and guiding customers toward bank products and services to support their financial wellbeing.

You will work under supervision, contribute to a positive team, and accommodate a flexible schedule including evenings, weekends, and holidays.