In-Store Paint & Customer Experience Specialist

The Sherwin-Williams Company; Deerfield Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store #702909 in Deerfield Beach, FL. You will engage with wholesale and retail customers, determine needs, and present Sherwin-Williams products to meet those needs.

Responsibilities include handling sales transactions, maintaining display standards, stocking, tinting and delivering as required, while aiming to exceed monthly and quarterly sales goals.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Communication

Multilingual

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store #702909 in Deerfield Beach, FL. You will engage with wholesale and retail customers, determine needs, and present Sherwin-Williams products to meet those needs.

Responsibilities include handling sales transactions, maintaining display standards, stocking, tinting and delivering as required, while aiming to exceed monthly and quarterly sales goals.