In-Store Operations Lead | Customer Experience

Jimmy John's; Hartselle (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Jimmy John's is seeking a PIC to assist the General Manager in daily store operations in Alabama. You will lead by example, ensure smooth procedures, and uphold 100% integrity in all tasks.

You will manage customer service standards, train staff, and maintain a clean, efficient store environment while handling cash and operating POS systems. The role requires enthusiasm, teamwork, and a strong work ethic.

Qualifications

• Must be at least 18 years old with a valid driver license.
• Ability to work 40+ hours per week.
• Experience with Microsoft Word, Excel, Outlook, and Adobe Acrobat.

Responsibilities

• Oversee store operations with the General Manager to ensure a smooth, efficient shift.
• Lead by example and train team members across roles as needed.
• Deliver exceptional customer and store experiences with friendly service.

Skills

Customer service

Team leadership

Training

Organizational skills

Cash handling

Tools

MS Word

Excel

Outlook

Adobe Acrobat

Job description

Jimmy John's is seeking a PIC to assist the General Manager in daily store operations in Alabama. You will lead by example, ensure smooth procedures, and uphold 100% integrity in all tasks.

You will manage customer service standards, train staff, and maintain a clean, efficient store environment while handling cash and operating POS systems. The role requires enthusiasm, teamwork, and a strong work ethic.