In-Store Mobile Tech & Service Advisor

T-Mobile; Shepherdsville (KY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid time off

Tuition assistance

Annual stock grants

Mobile service discounts

Job summary

A leading telecommunications company in Shepherdsville is seeking a Mobile Associate to engage with customers and assist in their technology needs. This role involves building product knowledge, enhancing customer satisfaction, and working collaboratively with peers. Candidates should possess a high school diploma and have 6 months of customer service experience. The position offers competitive pay, training benefits, and diverse opportunities for career growth within the company.

Qualifications

• Passionate customer advocate with desire to connect personally.
• Ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and share ideas.

Responsibilities

• Deliver personalized technology and service solutions.
• Utilize digital tools for demonstrating product features.
• Collaborate with colleagues for a seamless customer experience.

Skills

Customer service

Sales skills

Digital tool usage

Problem solving

Education

High School Diploma/GED

Job description

A leading telecommunications company in Shepherdsville is seeking a Mobile Associate to engage with customers and assist in their technology needs. This role involves building product knowledge, enhancing customer satisfaction, and working collaboratively with peers. Candidates should possess a high school diploma and have 6 months of customer service experience. The position offers competitive pay, training benefits, and diverse opportunities for career growth within the company.