In-Store Mobile Expert | Stock Grant Eligible

T-Mobile; Norman (OK); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile is hiring Mobile Associates for Store-in-Store locations. You will engage customers, demonstrate solutions, and guide them through onboarding steps while meeting sales targets. The role emphasizes customer service, product knowledge, and teamwork in a fast-moving retail environment.

Starting pay includes an hourly base with training pay, and incentives can raise earnings to a higher hourly rate. Benefits include stock grants, a 401(k), and employee stock purchase plans, plus paid time

Qualifications

• Customer-focused on building relationships and solving customer needs.
• Experience in retail or sales environments preferred.
• Ability to balance customer experience with performance goals.

Responsibilities

• Proactively engages with customers in a high-traffic retail setting using digital tools.
• Demonstrates and explains T-Mobile solutions, drives sales, and onboarding.
• Completes training on in-store processes, promotions, and hub updates.
• Onboards customers with store locations, handles key tasks, and reports issues.
• Builds rapport, follows up, captures referrals, and supports Be Back processes.

Skills

Customer service

Retail sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates for Store-in-Store locations. You will engage customers, demonstrate solutions, and guide them through onboarding steps while meeting sales targets. The role emphasizes customer service, product knowledge, and teamwork in a fast-moving retail environment.

Starting pay includes an hourly base with training pay, and incentives can raise earnings to a higher hourly rate. Benefits include stock grants, a 401(k), and employee stock purchase plans, plus paid time