In-Store Merchandising & Operations Lead

Michaels of Canada; Washington (District of Columbia); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, and vision coverage

Employee discounts

Job summary

The Michaels Companies, Inc. is seeking an Associate to support store leadership and smooth daily operations in our DC-area location.

You will assist in maintaining adherence to SOPs, execute merchandising plans, and ensure clean, customer-ready environments while coordinating with leadership on staffing and priorities. You will help manage in-stock levels, promotions, pricing integrity, and Ship-from-Store processes, contributing to operational continuity and excellent customer service.

Qualifications

• 3+ years retail leadership experience.
• Ability to stand for long periods and move throughout the store.
• Willingness to work nights, weekends, and early mornings.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Lead truck execution processes for timely unloading and merchandising flow to sales floor.
• Own workload planning and daily task prioritization with store leadership.
• Oversee inventory control, price changes, and in-stock replenishment.

Skills

Retail leadership

Store operations

Team coaching

Tools

POS system

Inventory management software

Job description

The Michaels Companies, Inc. is seeking an Associate to support store leadership and smooth daily operations in our DC-area location.

You will assist in maintaining adherence to SOPs, execute merchandising plans, and ensure clean, customer-ready environments while coordinating with leadership on staffing and priorities. You will help manage in-stock levels, promotions, pricing integrity, and Ship-from-Store processes, contributing to operational continuity and excellent customer service.