In-Store Luxury Events Manager – Client Relations

Tiffany & Co; Northern, New York (KY, NY); Hybrid; USD 120,000 - 135,000; Full time

Job summary

Tiffany & Co. is seeking a Manager, Client Relations Events - North America in New York to lead in-store client events and activations across the Americas. You will coordinate with global teams, drive on-site execution, and partner with store teams to ensure flawless experiences for luxury clients.

With 6-8+ years in event support or hospitality, you will manage budgets, timelines, and cross-functional relationships, delivering high-quality client engagement across markets.

Qualifications

• 6-8+ years of experience in event support, coordination, or hospitality.
• Strong attention to detail and follow-through on assigned tasks.
• Clear, professional communication with vendors and clients.
• Able to work under direction with defined priorities.
• Stays composed and adaptable during live event execution.
• Reliable in following established processes and checklists.
• Builds positive working relationships with store teams and vendors.
• Flags issues promptly rather than waiting for problems to escalate.

Responsibilities

• Primary brand partner for all CR market led retail activations, collaborating with teams across activation plans.
• Liaise with global teams to communicate brand guidelines and toolkits for in-store client events.
• Ensure alignment across collateral and assets.
• Lead in developing America’s specific guidelines for evergreen and special event activations.
• Manage and support proposals and initiatives with market and store teams.
• Execute on-site setup, run-of-show, and breakdown for Americas-led regional events.
• Coordinate with vendors, store teams, and merchandising for event-day logistics.
• Support product pull and staging with Merchandising and Logistics, and assist in back-of-house flow.
• Track event-level tasks and timelines, flag delays or issues promptly.
• Prepare pre-event data and post-event reporting (attendance, feedback, sales).
• Maintain event files, run-of-show documents, and budgets; monitor activation budgets.

Skills

Attention to detail

Communication

Event coordination

Vendor management

Time management

Store relationships

Problem solving

Live event execution

Job description

Tiffany & Co. is seeking a Manager, Client Relations Events - North America in New York to lead in-store client events and activations across the Americas. You will coordinate with global teams, drive on-site execution, and partner with store teams to ensure flawless experiences for luxury clients.

With 6-8+ years in event support or hospitality, you will manage budgets, timelines, and cross-functional relationships, delivering high-quality client engagement across markets.