In-Store Loan Support Specialist (Full-Time)

Select Mgmt; Laurel (MS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Medical, dental, vision

Job summary

Loanmax Title Loans is hiring a Customer Service Representative in Laurel, MS to assist potential borrowers and current customers with loan products, evaluate vehicles, manage accounts, and process payments. The role emphasizes courtesy calls, compliance with policies, and regular customer communication.

The position is full-time with in-store hours and a 6 paid holidays benefit, paid vacation, and on-the-job training.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication

Attention to detail

Data entry

Education

High school diploma or equivalent

Job description

Loanmax Title Loans is hiring a Customer Service Representative in Laurel, MS to assist potential borrowers and current customers with loan products, evaluate vehicles, manage accounts, and process payments. The role emphasizes courtesy calls, compliance with policies, and regular customer communication.

The position is full-time with in-store hours and a 6 paid holidays benefit, paid vacation, and on-the-job training.