In-Store Hardware Sales Pro — Customer Solutions

ganahllumberco; Torrance (CA); On-site; USD 22,000 - 39,000; Full time

Job summary

Ganahl Lumber Company is seeking a Hardware Sales employee to receive and describe options, compute costs, accept payment, and provide excellent customer service in a retail setting.

The role emphasizes greeting customers, maintaining product knowledge, assisting with orders, and advising on use and care of merchandise, with a focus on accuracy and courtesy in person and over the phone.

Qualifications

• High school diploma or equivalent required.
• Completion of on-the-job training.
• Six months of related experience preferred.

Responsibilities

• Greet customers with respect and courtesy.
• Maintain up-to-date knowledge of inventory and product functionality.
• Ask questions to determine orders and provide excellent customer service.
• Advise customers on use and care of merchandise.
• Answer phones to provide information and take orders.
• Recommend and provide advice on a wide variety of products and services.
• Maintain proficiency in all safety policies and practices.
• Perform other duties as assigned.
• Adhere to company policies and work requirements.

Skills

Reading & writing

POS operation

Math basics

Product knowledge

Education

High school diploma or equivalent

On-the-job training

Job description

Ganahl Lumber Company is seeking a Hardware Sales employee to receive and describe options, compute costs, accept payment, and provide excellent customer service in a retail setting.

The role emphasizes greeting customers, maintaining product knowledge, assisting with orders, and advising on use and care of merchandise, with a focus on accuracy and courtesy in person and over the phone.