Hardware Sales Specialist | Customer-Focused Expert

Ganahl Lumber Company; Anaheim, Northern (CA, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Ganahl Lumber Company in Anaheim is seeking a Hardware Sales Associate to assist customers, maintain product knowledge, and support sales growth in the hardware, lumber and building materials department.

The role emphasizes delivering excellent service, stocking displays, processing transactions, and working with teammates to keep the department clean, organized, and fully stocked. The position requires a customer-focused mindset and willingness to learn about a wide range of products.

Qualifications

• Minimum 1–2 years of retail sales experience in hardware or building materials.
• Experience with Simpson Strong-Tie hardware products.
• Knowledge of fasteners, power tools, hand tools, and paint products.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet customers promptly and professionally.
• Assist customers in identifying products and solutions for their projects.
• Provide product recommendations and technical information.
• Build strong customer relationships through exceptional service.
• Maintain strong knowledge of hardware, lumber, paint, Simpson Strong-Tie products, and building materials.
• Support department sales goals and identify opportunities for add-on sales.
• Stock shelves and maintain displays.
• Ensure merchandise is properly priced and labeled.
• Assist with inventory counts and audits.
• Maintain a clean, organized, and safe work environment.
• Assist with receiving, stocking, and replenishment activities.
• Work collaboratively with team members and management.
• Assist other departments when needed.

Skills

Retail sales

Customer service

Product knowledge

Bilingual English/Spanish

Tools

Point-of-sale system

Job description

Ganahl Lumber Company in Anaheim is seeking a Hardware Sales Associate to assist customers, maintain product knowledge, and support sales growth in the hardware, lumber and building materials department.

The role emphasizes delivering excellent service, stocking displays, processing transactions, and working with teammates to keep the department clean, organized, and fully stocked. The position requires a customer-focused mindset and willingness to learn about a wide range of products.