In-Store Guest Experience Educator

Lululemon Athletica Inc.; Portland (OR); Sur place; USD 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Extended health and dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Mentorship programs

Résumé du poste

lululemon is seeking an Educator to deliver world-class guest experiences in our Portland, OR stores. Educators educate guests about top-quality products, share our community and culture, and engage with guests to meet needs and resolve issues.

The role focuses on dynamic on-floor interaction, in-store omnichannel programs, and collaboration with leadership to ensure a seamless guest journey while maintaining a luxury store environment.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.
• Education: High school diploma, GED, or equivalent.

Responsabilités

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Connaissances

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Formation

High school diploma

Description du poste

lululemon is seeking an Educator to deliver world-class guest experiences in our Portland, OR stores. Educators educate guests about top-quality products, share our community and culture, and engage with guests to meet needs and resolve issues.

The role focuses on dynamic on-floor interaction, in-store omnichannel programs, and collaboration with leadership to ensure a seamless guest journey while maintaining a luxury store environment.