In-Store Golf Club Tech: Fitting & Repairs Pro

Dick's Sporting Goods; Grapevine (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

DICK'S Sporting Goods in Grapevine, TX, is seeking a Golf Club Fitter to perform repairs, fittings, and service tasks that enhance customer satisfaction.

The role focuses on precise loft/lie adjustments, re-grippings, and using fitting equipment to optimize performance. You will manage workflow, promote store programs, and uphold loss prevention and safety standards while delivering exemplary customer service.

Qualifications

• 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred.

Responsibilities

• Performs golf club repairs, including re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Manages workflow for all customer services including establishing turn-around times to meet customer's needs.
• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes and stores all customers' work orders.
• Provides a high level of customer service by consistently putting the customer at the center of everything we do.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains confidentiality of all Company information. Controls shrink by complying with all loss prevention standards and programs.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Maintains and participates in all recovery and cleanliness standards.
• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned ed by management.

Skills

Club fitting

Loft adjustment

Lie adjustment

Re-gripping

Tools

Club fitting equipment

Job description

DICK'S Sporting Goods in Grapevine, TX, is seeking a Golf Club Fitter to perform repairs, fittings, and service tasks that enhance customer satisfaction.

The role focuses on precise loft/lie adjustments, re-grippings, and using fitting equipment to optimize performance. You will manage workflow, promote store programs, and uphold loss prevention and safety standards while delivering exemplary customer service.