Golf Club Tech & Fitting Specialist

Golf Galaxy; Buffalo (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK’S Sporting Goods in Buffalo, NY seeks a store teammate to deliver an exceptional shopping experience by helping customers and promoting programs. The role emphasizes friendly service, product recommendations, and maintaining store standards.

Responsibilities include golf club repairs and fittings, managing workflow for customer services, and ensuring inventory accuracy while upholding safety and confidentiality. This position involves teamwork and adherence to company policies.

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.

Skills

Physical stamina

Customer service

Teamwork

Attention to detail

Job description

DICK’S Sporting Goods in Buffalo, NY seeks a store teammate to deliver an exceptional shopping experience by helping customers and promoting programs. The role emphasizes friendly service, product recommendations, and maintaining store standards.

Responsibilities include golf club repairs and fittings, managing workflow for customer services, and ensuring inventory accuracy while upholding safety and confidentiality. This position involves teamwork and adherence to company policies.