Golf Club Tech & Fitting Specialist

Dick's Sporting Goods; Gaithersburg (MD); On-site; USD 25,000 - 34,000; Full time

Job summary

DICK'S Sporting Goods in Gaithersburg, MD is hiring for a versatile Golf Services Teammate. You will perform repairs, fittings, and service recommendations to help athletes achieve their goals.

The role emphasizes strong customer focus, inventory stewardship, and adherence to safety and store standards. You will manage workflow for customer services, handle work orders, and collaborate with teammates to ensure timely, high-quality service across the golf area.

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs occasionally (up to 5 times per hour).
• Ability to stand or walk for extended periods (up to 4 hours).
• Ability to perform repetitive motions for short periods (up to 2 hours).

Responsibilities

• Performs golf club repairs, including re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications with fitting equipment.
• Provides product and service recommendations based on customer needs.
• Manages workflow for all customer services with defined turn-around times.
• Promotes Company programs (Warranty Sales, Scorecard, Private Label Credit Card).
• Manages golf service supply inventory and tracks shop usage.
• Completes, organizes, and stores all customers' work orders.
• Maintains a high level of customer service within the golf area.
• Upholds standards for merchandise presentation and inventory levels.
• Maintains recovery and cleanliness standards; follows safety and loss prevention policies.
• Supports the team across the store as needed.

Skills

Customer service

Stand/walk long periods

Teamwork

Physical stamina

Job description

DICK'S Sporting Goods in Gaithersburg, MD is hiring for a versatile Golf Services Teammate. You will perform repairs, fittings, and service recommendations to help athletes achieve their goals.

The role emphasizes strong customer focus, inventory stewardship, and adherence to safety and store standards. You will manage workflow for customer services, handle work orders, and collaborate with teammates to ensure timely, high-quality service across the golf area.