Elite Club Fitter & Golf Services Leader

Dick's Sporting Goods; Texas; On-site; USD 42,000 - 56,000; Full time

Job summary

DICK'S Sporting Goods in Texas is hiring a Retail Master Club Fitter to build strong golfer relationships and deliver personalized club fitting experiences. You will support store sales objectives, helping teammates optimize performance in golf services and related programs.

This role emphasizes training, certification of fitters, and driving service sales while ensuring customer satisfaction and adherence to company standards.

Qualifications

• 1-3 years retail experience preferred
• 1-3 years golf industry experience preferred

Responsibilities

• The Retail Master Club Fitter is responsible for building golfer relationships and working one-on-one with the golfer and teammate to ensure a positive club fitting experience.
• Supports the Operations Sales Manager in achieving company objectives in sales performance, profit contribution and profit and loss controls by overseeing the sales effort in their department.
• Responsible for training and certifying all club fitters and must focus on driving sales in services related areas, such as simulator, putting green, Special Orders, Pre-Owned, club fitting and repair programs, accessories, etc.
• Analyzes Golf sales reports and data to understand business results and opportunities and communicates the results to the teammates.
• Establishes and maintains relationships with customers with diplomacy and tact; greets customers and offers assistance.
• Monitors the sales, customer service and operational efforts of the selling floor.
• Acts as point of contact for customers and teammates for golf services knowledge and company standards.
• Maintains knowledge of products, promotions, test merchandise and advertising.
• Manages store services sales by performing customer club fittings and repairs.
• Trains teammates on all aspects of services and specialized selling techniques.

Job description

DICK'S Sporting Goods in Texas is hiring a Retail Master Club Fitter to build strong golfer relationships and deliver personalized club fitting experiences. You will support store sales objectives, helping teammates optimize performance in golf services and related programs.

This role emphasizes training, certification of fitters, and driving service sales while ensuring customer satisfaction and adherence to company standards.