In-Store Fashion Advisor & Style Consultant

SmartRecruiters, Inc.; Indianapolis (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Retirement plan

Paid time off

Community day

Job summary

H&M is seeking a Sales Advisor at Castleton Square Mall to deliver excellent customer service and actively sell products while guiding customers through the store. You’ll use fashion knowledge to inform customers and support garment care, stock replenishment, and store presentation, working closely with the team to exceed sales targets.

You’ll engage customers with the OMNI experience where available, promote the Hello Member loyalty program, and represent the H&M brand positively in all

Qualifications

• Customer service experience, fashion or retail background preferred.
• Ability to engage customers and promote products.
• Willingness to promote loyalty programs and sustainability initiatives.

Responsibilities

• Provide excellent customer service and guide customers through the store
• Engage with customers to discuss fashion trends and products
• Promote and sell products to reach sales targets with the store team
• Promote the Customer Loyalty App (Hello Member) and sustainability initiatives
• Maintain store presentation and assist with garment care and stock replenishment
• Support opening/closing and follow health and safety guidelines

Skills

Customer service

Sales ability

Fashion knowledge

Communication

Teamwork

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M is seeking a Sales Advisor at Castleton Square Mall to deliver excellent customer service and actively sell products while guiding customers through the store. You’ll use fashion knowledge to inform customers and support garment care, stock replenishment, and store presentation, working closely with the team to exceed sales targets.

You’ll engage customers with the OMNI experience where available, promote the Hello Member loyalty program, and represent the H&M brand positively in all