In-Store Customer Service & Transactions Associate

Hy-Vee Inc; Oregon (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee Inc. in Wisconsin and Oregon seeks a friendly Customer Service team member to assist customers with in-store transactions including mailing packages, cashing checks, selling licenses and money orders.

You will greet customers, answer questions, process payments, maintain a clean area, and work with teammates to ensure satisfaction in a fast-paced retail setting. The role requires a high school diploma or equivalent, strong communication, and basic arithmetic, with a focus on accuracy and

Qualifications

• High school diploma or equivalent required.
• Over six months up to one year of related work experience preferred.
• Ability to perform arithmetic calculations accurately.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Sell hunting and fishing licenses.
• Assist customers with dry cleaning where applicable and process bottle refunds.

Skills

Customer service

Problem solving

Arithmetic calculations

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Hy-Vee Inc. in Wisconsin and Oregon seeks a friendly Customer Service team member to assist customers with in-store transactions including mailing packages, cashing checks, selling licenses and money orders.

You will greet customers, answer questions, process payments, maintain a clean area, and work with teammates to ensure satisfaction in a fast-paced retail setting. The role requires a high school diploma or equivalent, strong communication, and basic arithmetic, with a focus on accuracy and