In-Store Customer Service Specialist — Nights & Weekends

Hy-Vee, Inc.; Raytown (MO); On-site; USD 28,000 - 36,000; Part time

Job summary

Hy-Vee, Inc. in Raytown, MO is seeking a Customer Service Associate to greet customers and handle transactions, mail processing, money orders, and license sales. This role requires accuracy, a friendly attitude, and teamwork in a fast-paced retail setting.

Night and weekend shifts are required, with a focus on maintaining a clean, organized workspace and delivering a helpful, smile-driven customer experience. Opportunities exist to grow within Hy-Vee’s store operations.

Qualifications

• High school diploma or equivalent required.
• 0.5 year to 1 year of similar or related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Sell hunting and fishing licenses.
• Break down and put money in utility drawers and process paid outs.
• Count daily coupons and process refunds for customers and department-approved refunds.
• Sign on the postal department, break down, and turn off the postal register.
• Assist customers with dry cleaning where applicable and process bottle refunds.

Skills

Customer service

Communication

Problem solving

Math skills

Teamwork

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. in Raytown, MO is seeking a Customer Service Associate to greet customers and handle transactions, mail processing, money orders, and license sales. This role requires accuracy, a friendly attitude, and teamwork in a fast-paced retail setting.

Night and weekend shifts are required, with a focus on maintaining a clean, organized workspace and delivering a helpful, smile-driven customer experience. Opportunities exist to grow within Hy-Vee’s store operations.