In-Store Customer Service Specialist – Payments & Licensing

Hy-Vee; Marion (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Marion, IA is seeking a friendly Customer Service team member to assist customers with mailing, money services, licenses, and registry items. You will greet customers, process transactions, and maintain accuracy and a welcoming store atmosphere.

This hourly role requires reliability, basic arithmetic, and ability to work with a team on a fast-paced retail floor; prior experience is a plus. Employment is contingent on pre-employment drug screen.

Qualifications

• Customer service experience preferred; ability to greet and assist customers.
• Basic math and cash handling skills required.
• Ability to guide customers and provide clear directions.
• Strong communication with customers and team members.
• Able to work in a fast-paced retail environment.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Weigh packages, process mail and various money services.
• Sell and process checks, licenses, and lottery-related tasks.
• Maintain a clean, organized work area and assist at registers as needed.
• Answer phones and support team to ensure customer satisfaction.

Skills

Customer service

Problem solving

Arithmetic

Organize materials

Clear communication

Education

High school diploma or equivalent

Job description

Hy-Vee in Marion, IA is seeking a friendly Customer Service team member to assist customers with mailing, money services, licenses, and registry items. You will greet customers, process transactions, and maintain accuracy and a welcoming store atmosphere.

This hourly role requires reliability, basic arithmetic, and ability to work with a team on a fast-paced retail floor; prior experience is a plus. Employment is contingent on pre-employment drug screen.