In-Store Customer Service & Transactions Associate

Hy-Vee; Des Moines (CA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking a Customer Service team member in Des Moines to provide friendly, accurate assistance and support across store services. You will greet customers, handle transactions, and assist with mail, money transfers, and license processing while maintaining a welcoming store atmosphere.

Responsibilities include assisting at registers, answering phones, keeping areas clean, and supporting coworkers to ensure customer satisfaction and efficient operations throughout your shift.

Qualifications

• Solve practical problems and interpret instructions across a variety of situations with limited standardization.
• Perform arithmetic calculations involving fractions, decimals, and percentages accurately.
• File, post, and organize materials; copy data accurately between records; and gather basic information as needed.
• Guide customers and provide clear, helpful direction in a professional manner.
• Communicate clearly and professionally with customers, team members, and store leadership.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Sell hunting and fishing licenses.

Skills

Practical problem solving

Arithmetic proficiency

Documentation & filing

Customer guidance

Clear communication

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Customer Service team member in Des Moines to provide friendly, accurate assistance and support across store services. You will greet customers, handle transactions, and assist with mail, money transfers, and license processing while maintaining a welcoming store atmosphere.

Responsibilities include assisting at registers, answering phones, keeping areas clean, and supporting coworkers to ensure customer satisfaction and efficient operations throughout your shift.