In-Store Customer Service Specialist

Hy-Vee, Inc.; Mason City (IA); On-site; USD 28,000 - 36,000; Part time

Job summary

Hy-Vee in Mason City, IA is recruiting for a Customer Service team member to deliver friendly, efficient service at the front end. You will greet customers, handle mail and money orders, process licenses, and assist with refunds and purchases.

The role supports store operations, ensures accurate transactions, and helps customers feel welcome. A high school diploma is required, with on-the-job training provided.

Qualifications

• High school diploma or equivalent is required.
• Over six months up to one year of similar or related work experience is preferred.

Responsibilities

• Greet customers and provide prompt, friendly service.
• Process mail, money orders, Western Union and various mail services.
• Assist with licenses, refunds, and purchases.
• Assist at registers and other store areas as needed.
• Answer phones and maintain a clean, organized work area.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Job description

Hy-Vee in Mason City, IA is recruiting for a Customer Service team member to deliver friendly, efficient service at the front end. You will greet customers, handle mail and money orders, process licenses, and assist with refunds and purchases.

The role supports store operations, ensures accurate transactions, and helps customers feel welcome. A high school diploma is required, with on-the-job training provided.