Customer Service Associate - Friendly & Fast-Paced

Hy-Vee, Inc.; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. seeks a Customer Service Associate in Cedar Rapids, IA. You will greet customers, assist with mail, money orders, and license transactions, and help ensure a smooth checkout experience. Strong communication and teamwork are essential for a positive store environment.

The role requires a high school diploma or equivalent and may involve standing for long periods in a fast-paced retail setting. Pre-employment drug screen required.

Qualifications

• High school diploma or equivalent required.
• Six months to one year of related work preferred.
• Ability to perform arithmetic with fractions, decimals and percentages.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and making interactions positive.
• Weigh packages, process mail, and handle money orders and checks.
• Assist with licenses, lottery, and Western Union orders as needed.
• Answer phones and maintain a clean, organized workspace.
• Support teammates to ensure customer satisfaction and a safe store environment.

Skills

Customer service

Arithmetic

Communication

Problem solving

Detail oriented

Teamwork

Education

High school diploma

Job description

Hy-Vee, Inc. seeks a Customer Service Associate in Cedar Rapids, IA. You will greet customers, assist with mail, money orders, and license transactions, and help ensure a smooth checkout experience. Strong communication and teamwork are essential for a positive store environment.

The role requires a high school diploma or equivalent and may involve standing for long periods in a fast-paced retail setting. Pre-employment drug screen required.