In-Store Customer Service & Loan Support (Full-Time)

Loan Max Title Loans; Lansing (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid on-the-job training

Career growth opportunities

Medical benefits

Dental benefits

Vision benefits

Voluntary benefits available after 91+

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers and customers with loan products and account inquiries. This in-store role involves evaluating vehicles, processing applications, and maintaining accurate records while providing courteous service.

The position offers full-time hours with a schedule Mon-Fri 10:00 AM–6:00 PM and rotating Saturdays, with benefits beginning after the 91st day.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Must be able to work full-time schedule listed above.
• Excellent communication skills.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail oriented

Education

High school diploma

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers and customers with loan products and account inquiries. This in-store role involves evaluating vehicles, processing applications, and maintaining accurate records while providing courteous service.

The position offers full-time hours with a schedule Mon-Fri 10:00 AM–6:00 PM and rotating Saturdays, with benefits beginning after the 91st day.