In-Store Customer Service Rep — Loans & Growth

Select Mgmt; Olathe (KS); On-site; USD 45,847,000 - 48,712,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Medical, dental, vision coverage after

91st day benefit eligibility

Job summary

LoanMax Title Loans in Olathe, KS, is seeking a Customer Service Representative for a full-time in-store role. The position offers an hourly wage of $16.00 to $17.00 with bonuses possible based on experience.

Responsibilities include helping borrowers with loan questions, evaluating vehicles, processing applications, and keeping accurate records. The company emphasizes compliant, honest customer service and long-term career opportunities.

Qualifications

• Must be able to work full-time schedule listed above.
• Excellent communication is essential for customer interactions.
• Attention to detail and organizational skills are required.
• Background screening may be conducted as part of the process.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Organized

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Olathe, KS, is seeking a Customer Service Representative for a full-time in-store role. The position offers an hourly wage of $16.00 to $17.00 with bonuses possible based on experience.

Responsibilities include helping borrowers with loan questions, evaluating vehicles, processing applications, and keeping accurate records. The company emphasizes compliant, honest customer service and long-term career opportunities.