Full-Time Customer Service & Loan Support Specialist

LoanMax Title Loans; San Ildefonso Pueblo (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and payments. You will maintain regular updates with customers and ensure policy compliance while contributing to a respectful service standard.

The role emphasizes strong communication, reliability, and a customer-first approach within a full-time in-store schedule in Santa Fe, NM.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills required.
• Positive attitude and strong work ethic essential.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and payments. You will maintain regular updates with customers and ensure policy compliance while contributing to a respectful service standard.

The role emphasizes strong communication, reliability, and a customer-first approach within a full-time in-store schedule in Santa Fe, NM.