Customer Care Specialist - Loans & Accounts (Full-Time)

LoanMax Title Loans; Pecos (NM); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and account management. You will communicate regularly with customers to ensure accurate payments and policy compliance.

We offer a full-time in-store role with ongoing training, a stable schedule, and opportunities for career growth. Excellent communication and reliability are essential in this role.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills required.
• Positive attitude and strong work ethic.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication skills

Detail-oriented

Organized

Education

High School Diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and account management. You will communicate regularly with customers to ensure accurate payments and policy compliance.

We offer a full-time in-store role with ongoing training, a stable schedule, and opportunities for career growth. Excellent communication and reliability are essential in this role.