In-Store Customer Service & Loan Payments Specialist

Select Mgmt; Manassas (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Health/dental/vision after 91 days

Job summary

LoanMax Title Loans is hiring a Customer Service Representative in Manassas, VA. This full-time position offers hourly pay between $16 and $17, with potential bonuses and benefits after the initial period.

Responsibilities include assisting borrowers, evaluating vehicles, processing loans, and maintaining customer accounts. Applicants should have a high school diploma or equivalent and strong communication and data-entry skills.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication

Attention to detail

Positivity

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is hiring a Customer Service Representative in Manassas, VA. This full-time position offers hourly pay between $16 and $17, with potential bonuses and benefits after the initial period.

Responsibilities include assisting borrowers, evaluating vehicles, processing loans, and maintaining customer accounts. Applicants should have a high school diploma or equivalent and strong communication and data-entry skills.