In-Store Customer Service Associate

Hy-Vee, Inc.; Madison (WI); On-site; USD 29,000 - 33,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Customer Service team member in Madison, WI to be the friendly face of in-store services, assisting customers with a variety of transactions and ensuring a welcoming shopping experience.

The role requires strong communication, accuracy in money handling, and the ability to work as part of a team in a fast-paced retail setting. Training and safety standards are provided to support a positive work environment.

Qualifications

• High school diploma or equivalent.
• 6 months to 1 year of similar or related work experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and provide friendly service.
• Weigh postal packages, process mail and related services.
• Sell money orders and cash checks; assist with licenses and lottery operations.
• Assist customers at registers and in other areas of the store as needed.
• Maintain a clean, organized work area and adhere to store policies.
• Handle telephone inquiries and use the intercom for store operations.

Skills

Customer service

Arithmetic calculations

Organization

Communication

Teamwork

Education

High school diploma

Job description

Hy-Vee, Inc. is seeking a Customer Service team member in Madison, WI to be the friendly face of in-store services, assisting customers with a variety of transactions and ensuring a welcoming shopping experience.

The role requires strong communication, accuracy in money handling, and the ability to work as part of a team in a fast-paced retail setting. Training and safety standards are provided to support a positive work environment.