Night & Weekend Customer Service Specialist

Hy-Vee, Inc.; Janesville (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee, Inc. is hiring a Customer Service team member in Wisconsin. You will welcome customers, handle a variety of in-store transactions, and assist with mail, money orders, licenses, and refunds. A fast-paced, friendly environment awaits, with a focus on accuracy and service.

Night & Weekend Shifts are required. Prior experience is preferred but not mandatory, and you will be supported by a team dedicated to customer satisfaction and store operations.

Qualifications

• High school diploma or equivalent required.
• 6 months up to 1 year of related work experience preferred.
• Strong customer service mindset and quick learner.

Responsibilities

• Greet customers with a smile and provide prompt, friendly service.
• Weigh packages, process mail, and handle money-related transactions.
• Sell money orders, checks, and lottery tickets; assist with licenses.
• Support dry cleaning, refunds, and exchanges; maintain a clean work area.
• Answer phones, operate intercom, and assist customers across store areas.
• Collaborate with coworkers to ensure a positive shopping experience.

Skills

Problem solving

Arithmetic accuracy

Organizational skills

Customer guidance

Clear communication

Education

High school diploma

1 year experience preferred

Job description

Hy-Vee, Inc. is hiring a Customer Service team member in Wisconsin. You will welcome customers, handle a variety of in-store transactions, and assist with mail, money orders, licenses, and refunds. A fast-paced, friendly environment awaits, with a focus on accuracy and service.

Night & Weekend Shifts are required. Prior experience is preferred but not mandatory, and you will be supported by a team dedicated to customer satisfaction and store operations.