In-Store Customer Experience Specialist

basspro; Fort Mill (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Medical insurance

Dental

Vision

401k plan

Paid holidays

Paid vacation

Job summary

Bass Pro Shops in Fort Mill, SC is seeking a Customer Relations Associate to greet customers, assist with merchandise decisions, and process returns and exchanges. You will secure firearms with trigger locks and promote in-store programs while maintaining a clean and welcoming environment.

Ideal candidates communicate professionally, build strong relationships with customers and coworkers, and stay informed about promotions and club memberships. A high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent.
• Friendly, professional communication with customers.
• Ability to establish and maintain effective working relationships with management, coworkers and customers.
• Operate computerized POS register system.

Responsibilities

• Greet customers promptly and provide directions.
• Secure firearms with trigger locks.
• Process returns and exchanges with paperwork.
• Promote Club Membership and in-store programs (VOC, etc.).
• Keep work area clean, neat and stocked with supplies.
• Remain knowledgeable about products to assist buying decisions.

Skills

Cash handling

Customer service

Communication

POS familiarity

Education

High school diploma

Tools

POS system

Job description

Bass Pro Shops in Fort Mill, SC is seeking a Customer Relations Associate to greet customers, assist with merchandise decisions, and process returns and exchanges. You will secure firearms with trigger locks and promote in-store programs while maintaining a clean and welcoming environment.

Ideal candidates communicate professionally, build strong relationships with customers and coworkers, and stay informed about promotions and club memberships. A high school diploma or equivalent is required.