In-Store Customer Care Specialist | Growth & Perks

DSI Systems; Baton Rouge (LA); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k Plan with matching

Paid vacation and personal days

Employee Profit Sharing Program

50% AT&T wireless discount

Job summary

A leading solutions provider is seeking a Retail Support Specialist in Baton Rouge, LA. The role involves providing frontline customer support in a high-volume retail environment for AT&T customers. Candidates should have strong communication and customer service skills, with a starting pay of $26 per hour. This position offers comprehensive training, career growth opportunities, and various benefits including medical, dental, and 401k matching.

Qualifications

• Strong customer service and communication skills.
• Ability to handle high-stress or escalated situations with professionalism.
• Proficient in multitasking and navigating complex systems.

Responsibilities

• Provide professional support to AT&T customers inside retail locations.
• Resolve inquiries related to billing, accounts, and device support.
• Maintain inventory accuracy for display devices.

Skills

Customer service

Communication skills

Multitasking

Problem-solving

Job description

A leading solutions provider is seeking a Retail Support Specialist in Baton Rouge, LA. The role involves providing frontline customer support in a high-volume retail environment for AT&T customers. Candidates should have strong communication and customer service skills, with a starting pay of $26 per hour. This position offers comprehensive training, career growth opportunities, and various benefits including medical, dental, and 401k matching.