In-Room Dining Specialist — Warm Service & Upsell Expert

Hyatt Hotels Corporation; Austin, Northern (TX, KY); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Discounted Room Nights

Free Parking

Employee Meals

Career Growth

Employee Assistance

Job summary

Hyatt Regency Lost Pines is seeking an In-Room Dining Specialist to provide exceptional room service, upsell guest requests, and ensure timely delivery in a welcoming environment.

You will maintain cleanliness, assist in other areas as needed, and engage guests in friendly conversation to enhance their stay. The role requires availability on weekends and holidays, and candidates must be 21 or older.

Qualifications

• Excellent communication skills for guest and team interactions.
• Previous serving experience preferred.
• Attention to detail to meet guest requests with precision.
• Ability to work collaboratively with other departments.
• Willingness to work various shifts including evenings and holidays.
• Must be 21 years or older and hold required Texas certifications.

Responsibilities

• Guest Interaction: Take and upsell guest requests for Room Service with warmth.
• Timely Service: Present guest food and beverage preferences promptly.
• Cleanliness: Maintain a clean and sanitary environment in rooms and corridors.
• Versatility: Assist in other areas as needed with team spirit.
• Casual Conversation: Engage guests to enhance their experience.
• Preparation & Maintenance: Handle in-room dining prep and clear serving trays.

Skills

Communication

Serving Experience

Attention to Detail

Team Player

Flexibility

21+ age

Texas Certifications

Job description

Hyatt Regency Lost Pines is seeking an In-Room Dining Specialist to provide exceptional room service, upsell guest requests, and ensure timely delivery in a welcoming environment.

You will maintain cleanliness, assist in other areas as needed, and engage guests in friendly conversation to enhance their stay. The role requires availability on weekends and holidays, and candidates must be 21 or older.