In-Room Dining Server/Cashier |Full-time

Hyatt Hotels Corporation; Austin, Northern (TX, KY); Hybrid; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free Hyatt Room Nights

Discounted Room Nights

Paid Time Off

Health Coverage after 30 days

Tuition Reimbursement

Job summary

Hyatt Regency Lost Pines Resort and Spa in Bastrop, TX is seeking an In-Room Dining (IRD) Specialist. You will deliver meals to guest rooms, take orders, upsell where appropriate, and ensure a warm, memorable experience.

Open availability including weekends and holidays is required, and candidates must be at least 21. You will work in a fast-paced service environment, coordinating with room service and culinary teams to uphold Hyatt's guest-first standards.

Qualifications

• Excellent communication skills to interact with guests and team members.
• Prior serving experience preferred.
• Attention to detail to meet guest requests.
• Team player with cross-department collaboration.
• Flexibility to work evenings, weekends, and holidays.
• Certifications: TABC and Texas Food Handler required.
• Must be 21 years or older.

Responsibilities

• Take and upsell guest room service requests with a warm approach.
• Present food and beverage selections promptly and at proper temperatures.
• Maintain a clean and sanitary room service area.
• Assist in other areas as needed, showing flexibility and teamwork.
• Engage guests in friendly conversations to enhance their experience.
• Handle in-room dining preparation and clear serving trays.

Skills

Excellent Communication Skills

Experience

Attention to Detail

Team Player

Flexibility

TABC Certification

Texas Food Handler Certification

21+ Age

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

In-Room Dining Server/Cashier |Full-time

Hyatt Regency Lost Pines Resort and Spa

US - TX - Bastrop - Austin

Room Service

Hourly/Entry Level Employee

Full-time

13.00 Hourly US Dollar (USD) pay basis

Summary

Employment Type: Full-time

As an In-Room Dining (IRD) Specialist at Hyatt Regency Lost Pines, you will be at the heart of our guests’ stay, ensuring they enjoy delicious meals in the comfort of their rooms. Your friendly demeanor and attention to detail will make every dining experience special.

This position requires open availability including weekends and holidays. Candidates must be at least 21 years of age.

Key Responsibilities:

• Guest Interaction:Take and upsell guest requests for Room Service with a warm and engaging approach.
• Timely Service:Present guest food and beverage preferences promptly and at the perfect temperature.
• Cleanliness:Maintain a clean and sanitary environment by clearing guest floors and landings.
• Versatility:Assist in other areas as needed, showcasing your flexibility and team spirit.
• Casual Conversation:Engage in friendly conversations with guests, enhancing their overall experience with your unique style and service attributes.
• Preparation & Maintenance:Handle general in-room dining preparation, remove serving trays, and ensure a tidy space.

Benefits | We care for people so they can be their best. Our colleagues enjoy:

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

Affordable Benefits after 30 days– Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD

Healthcare FSA- saves you money for medical expenses

Free Hyatt Room Nights - atHyatt Hotels around the world for full-time & part-time colleagues

Discounted Room Nights– for you, your friends and your family!

Free Parking– convenient and cost-free parking for all our associates

Paid Time Off– Take the time you need to recharge and stay healthy

Financial Perks -401(k)w/company match &discounted employee stockpurchase plan

Employee Assistance– 24/7 emotional support, legal guidance, personal & financial resources

Employee shift meals – in our cafeteria for full-time, part-time and on-call colleagues

Tuition Reimbursement:Further your education with our support.

Discounts at various retailers– at Headspace, Apple, AT&T, Verizon and More!

Colleague Recognition Programs -Be celebrated for your hard work and dedication.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Excellent Communication Skills:Ability to interact with guests and team members effectively.
• Experience:Previous serving experience is preferred
• Attention to Detail:Ensure all guest requests are met with precision and care.
• Team Player:Work collaboratively with other departments to provide seamless service.
• Flexibility:Willingness to work various shifts, including evenings, weekends, and holidays.
• Certifications: TABC and Texas Food Handler certifications are required
• Must be 21 years or older
• Must have physical stamina to walk long distances and lift moderate amounts of weight

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