In-Room Dining Specialist: Luxury Service

The Clyde Hotel; Albuquerque (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

25% 401(k) match

Employee discounts across Heritage

Complimentary meals during shifts

Free employee parking

Growth opportunities

New Mexico pride

Job summary

Heritage Hotels & Resorts in Albuquerque, NM seeks a Room Service Server to provide in-room dining with care and accuracy, enhancing guest comfort and satisfaction. You will answer questions, make dining recommendations, and ensure safe, high-quality service in a fast-paced hotel setting.

The role requires strong guest-service skills, reliability, and the ability to work nights, weekends, and holidays. Competitive benefits and NM pride are highlighted by the employer.

Qualifications

• Strong communication skills with a warm, professional guest-service approach.
• Excellent time-management skills to ensure prompt and efficient service.
• Strong problem-solving skills and the ability to respond calmly to guest requests.

Responsibilities

• Deliver prompt, in-room dining service with attention to presentation.
• Answer menu questions and provide knowledgeable recommendations by phone.
• Ensure responsible alcohol service and verify guest identification.
• Maintain sanitation, safety and cleanliness standards throughout service.
• Provide friendly, professional interaction with guests and team members.

Skills

Communication

Time management

Problem solving

Guest service

Reliability

Education

High school diploma or equivalent

Job description

Heritage Hotels & Resorts in Albuquerque, NM seeks a Room Service Server to provide in-room dining with care and accuracy, enhancing guest comfort and satisfaction. You will answer questions, make dining recommendations, and ensure safe, high-quality service in a fast-paced hotel setting.

The role requires strong guest-service skills, reliability, and the ability to work nights, weekends, and holidays. Competitive benefits and NM pride are highlighted by the employer.