In‑Room Dining Server — Full-Time, Luxury Resort Experience

Pyramid Global Hospitality; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Pyramid Global Hospitality's iconic Arizona Biltmore resort in Phoenix seeks an in‑room dining server to deliver room service with exceptional hospitality. You will transport orders, present meals, and ensure accuracy while maintaining a warm guest experience.

Ideal candidates have prior server experience in hotels or resorts, POS system familiarity (Agilysys preferred), and a high school diploma. Availability includes weekends and holidays; this is a full-time role with competitive benefits.

Qualifications

• High school diploma or equivalent, preferred.
• Prior server experience in hotel or resort setting.
• At least 1 year of hotel/resort experience preferred.
• POS system experience required.
• Experience with Agilysys (POS System) preferred.
• Maricopa County Food Handlers Card.
• Title IV Certification preferred.
• Availability to work weekends and holidays

Responsibilities

• Deliver all orders to guest rooms accurately and promptly.
• Complete side work during shift as designated by captains or supervisors.
• Ensure orders have correct items before delivery.
• Assist captain and room service staff when needed.
• Maintain cleanliness and proper care of supplies.
• Understand menu items available through room service.
• Communicate clearly and courteously with guests.
• Assist Buspersons with clearing dirty trays.
• Follow emergency procedures and safety protocols.

Education

High school diploma or equivalent

Tools

Agilysys

POS system

Job description

Pyramid Global Hospitality's iconic Arizona Biltmore resort in Phoenix seeks an in‑room dining server to deliver room service with exceptional hospitality. You will transport orders, present meals, and ensure accuracy while maintaining a warm guest experience.

Ideal candidates have prior server experience in hotels or resorts, POS system familiarity (Agilysys preferred), and a high school diploma. Availability includes weekends and holidays; this is a full-time role with competitive benefits.