In-Room Dining Server/Cashier |On-Call

Hyatt Regency; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee meals

Discounted room nights

Free parking

401(k)

Job summary

Hyatt Regency Lost Pines Resort and Spa in Austin, TX is seeking an In-Room Dining Specialist for on-call shifts. You will take guest Room Service orders, upsell items, and ensure timely service with a warm, guest-centric approach.

This role emphasizes cleanliness, teamwork, and the ability to adapt to various assignments across departments. Applicants should have strong communication skills, prior serving experience, and the stamina to work long shifts including evenings, weekends, and

Qualifications

• Excellent communication skills with guests and teammates.
• Prior serving experience is preferred.
• Attention to detail to meet guest requests accurately.
• Team player willing to collaborate across departments.
• Flexible availability including weekends and holidays.

Responsibilities

• Take and upsell guest requests for Room Service with a warm, engaging approach.
• Present guest food and beverage preferences promptly and at the correct temperature.
• Maintain a clean, sanitary environment by clearing guest floors and landings.
• Assist in other areas as needed, showing flexibility and team spirit.
• Engage guests in casual conversation to enhance their overall experience.
• Handle in-room dining preparation, remove serving trays, and keep spaces tidy.

Skills

Communication

Guest service

Flexibility

Team player

Attention to detail

Job description

Organization- Hyatt Regency Lost Pines Resort and Spa

Summary

Employment Type

On-Call

As an In-Room Dining (IRD) Specialist at Hyatt Regency Lost Pines, you will be at the heart of our guests’ stay, ensuring they enjoy delicious meals in the comfort of their rooms. Your friendly demeanor and attention to detail will make every dining experience special.

This position requires open availability including weekends and holidays. Candidates must be at least 21 years of age.

Key Responsibilities

• Guest Interaction: Take and upsell guest requests for Room Service with a warm and engaging approach.
• Timely Service: Present guest food and beverage preferences promptly and at the perfect temperature.
• Cleanliness: Maintain a clean and sanitary environment by clearing guest floors and landings.
• Versatility: Assist in other areas as needed, showcasing your flexibility and team spirit.
• Casual Conversation: Engage in friendly conversations with guests, enhancing their overall experience with your unique style and service attributes.
• Preparation & Maintenance: Handle general in-room dining preparation, remove serving trays, and ensure a tidy space.

Benefits |

We care for people so they can be their best. Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Discounted Room Nights – for you, your friends and your family!
• Free Parking – convenient and cost-free parking for all our associates
• Financial Perks - 401(k)
• Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
• Employee meals – in our cafeteria for full-time, part-time and on-call colleagues

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Excellent Communication Skills: Ability to interact with guests and team members effectively.
• Experience: Previous serving experience is preferred
• Attention to Detail: Ensure all guest requests are met with precision and care.
• Team Player: Work collaboratively with other departments to provide seamless service.
• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.
• Certifications: TABC and Texas Food Handler certifications are required
• Must be 21 years or older
• Must have physical stamina to walk long distances and lift moderate amounts of weight