In-Room Dining & Room Service Concierge

Four Seasons Hotels and Resorts; Kailua (HI); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Hourly wage $17.46

On-site Physical Therapist

24-hour gym access

Holiday, Vacation, & Sick pay

Robust Benefit Plan

Company Match 401K Plan

Laundered employee uniform

Free employee meals

Complimentary stays at Four Seasons

Training and development opportunities

Employee recognition programs

Job summary

Four Seasons Resort Hualālai is seeking an In Room Dining - Room Service Server to deliver restaurant-quality experiences directly to guests in their suites and villas on Hawaii's Kohala Coast. You will collaborate with culinary and Front of House teams to ensure flawless service and guest satisfaction.

The role requires a Hawaii health clearance, a high school diploma, and at least one year of food service experience.

Qualifications

• High school diploma or equivalent experience.
• At least one year of food service or hospitality experience preferred.
• Strong communication skills and a passion for delivering exceptional guest service.

Responsibilities

• Deliver food and beverage orders to guest rooms and villas with quality, presentation, and timeliness.
• Describe menu items, ingredients, flavors, and preparation methods with confidence and enthusiasm.
• Anticipate guest needs and respond to special requests to create memorable experiences.
• Set up, maintain, and clear In Room Dining tables, trays, and service stations.
• Process guest checks accurately and ensure all transactions are completed properly.
• Assist with order taking and preparation of small food items as needed.
• Work collaboratively with culinary, stewarding, and Front of House teams to deliver seamless guest experiences.
• Uphold Four Seasons standards of luxury service, professionalism, and genuine care.

Skills

Strong communication skills

Ability to carry and balance trays

Education

High school diploma or equivalent experience

Job description

Four Seasons Resort Hualālai is seeking an In Room Dining - Room Service Server to deliver restaurant-quality experiences directly to guests in their suites and villas on Hawaii's Kohala Coast. You will collaborate with culinary and Front of House teams to ensure flawless service and guest satisfaction.

The role requires a Hawaii health clearance, a high school diploma, and at least one year of food service experience.