In-Room Dining Order Taker – Growth & Perks

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

AD&D)

Paid Time Off

Free Parking

Pay Rate: $16.00/hour

Job summary

Ocean Casino Resort in Atlantic City, NJ is seeking an In Room Dining Order Taker to answer phone calls, take room dining and amenity orders, and upsell menu items. You will input orders into the POS and ensure checks are closed accurately.

Ideal candidates have at least 6 months' experience in high-volume order taking, strong English communication, and excellent phone skills. This role requires flexibility for days, nights, weekends and holidays and offers comprehensive benefits.

Qualifications

• Minimum of 6 months’ experience as an Order Taker in high volume and/or Room Service environments.
• High School Diploma or equivalent.
• Ability to effectively communicate in English.
• Excellent phone and customer service skills.

Responsibilities

• Dispatching in room dining orders and amenity orders to servers.
• Upsell and promote items.
• Answer guest questions regarding Food & Beverage Menu.
• Input order into point of sales system in a timely manner.
• Close all open checks to the appropriate account.
• Perform related duties as assigned.

Skills

Phone etiquette

Customer service

Memory & attention to detail

Organizational skills

Computer skills

English proficiency

Education

High School Diploma or equivalent

Tools

POS system

Job description

Ocean Casino Resort in Atlantic City, NJ is seeking an In Room Dining Order Taker to answer phone calls, take room dining and amenity orders, and upsell menu items. You will input orders into the POS and ensure checks are closed accurately.

Ideal candidates have at least 6 months' experience in high-volume order taking, strong English communication, and excellent phone skills. This role requires flexibility for days, nights, weekends and holidays and offers comprehensive benefits.